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Haband Company Complaint - Poor Customer Service
Haband Company Complaint

Haband Company Complaint

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Poor Customer Service


Terrible customer service experience with Haband. Sent me an item I never ordered and when I called to let them know that I didn't receive the item I had ordered, even though it was correctly listed on my packing slip, they told me I had to return the item I never ordered (with no guarantee I would be reimbursed for the return shipping cost) before they would ship the item I actually ordered! Poor customer service. I then told them I no longer wanted to wait for this item and to cancel it, they said they would only do that once they received the item back that I never ordered! And they never even asked for any details on what the item was that I received by mistake. Asked to speak to manager, told she was busy with other customers. Will never do business with this company again based on their view of "customer service".


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