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Haband Company Support Ticket - A bogus charge on my card

Haband Company Support Ticket

A bogus charge on my card - unauthorized charge

Created By: capecod121's Picture capecod121 Last Reply: 's Picture
Priority Level: [High] Status: [Open]
Created: 9 years ago Last Updated: 5 years ago
Department: N/A Replies: 5
Product: unauthorized charge

I submitted an order and received the merchandise, but noticed another separate charge on my bill from Haband. It was an unauthorized charge, which I know nothing about. I tried to call, their phone message say 'too many calls, try later'. Thats a joke too, so I tried emailing them. Someone in their company is adding charges to peoples cards and this must be STOPPED!
They must find out who is doing it and fire them right away before Haband's reputation is further ruined.
My family has bought a lot of things from them, but now we just dont dare give them our credit card number.


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Ticket Replies

capecod121 says: (9 years ago)
I was finally able to get to a senior customer rep. and warned them that the reputation for Haband was toast if they continued with this stuff. And did they KNOW who this was doing this? He was very very concerned and was going to see what he could find out and get rid of the company in Maryland who was doing this on the back of Haband.
He took our warnings seriously, and hopefully it will be the end of this bogus "Haband Perks". And I told him that he should see if on theri ordering website, that an announcment should be made to let people know that they wont be subjected to "Perks" any more.
Lets see what happens, as Haband used to be a pretty good company many many years ago. They shouldnt go down the tubes because something like Haband Perks has compromised their ordering web site, and I told them that!

capecod121 says: (9 years ago)
Can you bring this solution up to the top of the replies, please, so the interested people dont have to dig for it.
Thank you.

capecod121 says: (9 years ago)
Oh, this is getting serious, I just found another charge from this bogus Haband Perks for $14.95. This is after a long talk with Haband company itself. They are in for some trouble if they continue to do this. This is illegal. I am going to call my credit card company tomorrow and find out more about this. I will post what happens, but I am going to give Perks both barrels before I am done with them.

jdandy says: (7 years ago)
They are still crooks! I bought two pairs of pants and two months later I noticed they were charging $14.95 to my credit card. I go on the website and the only way to contact them is by email,no phone #, so I emailed them. Their reponse was I had signed up for their Perks Reward Program and the only way to cancel was to call number 1-866-206-0751. they said I signed up for their perks reward program, and if I did, they tricked me into it, because I had no idea. THEY ARE CROOKS. It is a shame a company that is this old, has become modern day theives. Stay away from this company.

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